Your shopping cart is empty!
Your shopping cart is empty!
Welcome visitor you can login or create an account.

General Terms & Conditions

Ultra Racing Australia - Terms and Conditions

International Purchases:

We only ship to countries where a dealer/distributor has not been established, we will suggest our international customers to find their nearest dealer or distributor before contacting us.

Criterion quotation on shipping fees could not be furnished immediately due to the size, weight of distinct Ultra Racing products. Contact us upon your exact location we will get back to you as soon as possible.

Payment Method:

Paypal

We accept paypal for international purchase register a free account just by clicking the link below:

http://www.paypal.com

All payments must be made to sales@ultraracingaustralia.com.au and processed via paypal. All ordered products will be shipped within 2-3 business days, unless special notified. All shipping details will be notified via email.

Direct Bank Deposit

We also offer our Banking Details as another payment option. It usually takes 2 – 3 days for such a transfer (depending on your bank).

Damaged shipment:

Should any of the item received damaged, please notify the shipping company immediately as we are not responsible for any damaged product signed by or on behalf of the customer. Please inspect your shipment before signing for them. If any damaged products which were not being reported immediately to the carrier, the customer (you) will be responsible for the costs of replacement parts.

Out of stock/Discontinued products:

Even though products are being listed on our website, it could be currently out of stock or has been discontinued. We will notify you upon out of stock, you can either wait until we receive our next shipment or request a refund from us.  If you choose to keep the order, it will be considered as a special order and cannot be cancelled unless a fee which is equivalent to the restock fee has been made.

If you request a product that has been discontinued, we will either refund or suggest a replacement item. We cannot guarantee that an item is in stock so therefore, feel free to contact us via email.

Product damages:

Ultra Racing is not responsible for any errors or accidents which occur during the installation of all Ultra Racing products. No refund will be made for any damages on our products caused by you or anyone else (including hired professionals) incurred during and/or after the installation.

Product Defect:

The customer shall inspect the goods on delivery and shall within twenty-four (24) hours of delivery (time being of the essence) notify the seller of any alleged defect, shortage in quantity, damage or failure to comply with the description or quote. The Customer shall afford the Seller an opportunity to inspect the goods within a reasonable time following delivery, if the Customer believes the Goods are defective in any way. If the Customer shall fail to comply with this provisions the Goods shall be presumed to be free from any defect or damage. For defective goods, which the seller has agreed in writing that the Customer is entitled to reject, the Seller's liabilty is limited to either (at the Seller's discretion) replacing the goods and/or repairing the goods, but no installation cost shall be passed on to the Seller at any means.

If the item is found to have a defect after being installed by a third party installer (chosen by Customer's own discretion), the Seller has no obligation to pay for any installation cost and is NOT liable for any damages which may occur during or after installation.

Trademarks and photographs:

All photographs including illustrations and representations of Ultra Racing products may not be the actual item(s). Any images that Ultra Racing has been displayed on the website without authorization will be removed upon notification by the rightful owner. Please inform us via email and we will take appropriate action such as removal of the images from our website.

Disclaimers:

By purchasing any of Ultra Racing products, you agree to the disclaimer below.

These policies are subject to change any time and must be followed accordingly. Any contract to purchase from Ultra Racing will follow the terms listed above.

Warranty from the Manufacturer:

Ultra Racing (M) SDN BHD Warranty

Ultra Racing (M) SDN BHD warrants being the original retail purchaser, who maintains the ownership of the vehicle on which the product was originally, installed all of its products for life. This warranty only protects the original purchaser from defects in material and workmanship when used on passenger cars under normal use and installed by an Authorised UR dealer.

Excluded from the warranty includes any of our products which has been altered, modified, misused, subjected to accident or collision, faulty installation, Installed by a non Authorised UR dealer or installing on vehicle which it is not originally intended.

Ultra Racing (M) SDN BHD’s obligation under this warranty is limited to the repair or replacement, at Ultra Racing (M) SDN BHD’s option, of the defective product. All warranty claiming can only be conducted at our headquarter office.

Ultra Racing (M) SDN BHD reserves the right to make changes in design, materials and specifications deemed necessary without prior notice. Obligations or liabilities will not be assumed to modify or exchange any product previously manufactured.

This warranty sets Ultra Racing (M) SDN BHD’s entire warranty and may not be diversified or superseded by any other person or company whether in writing or oral statements.